Iconic Health Clubs Reopening

To avoid overcrowding, we will limit how many people are allowed in the gym at once. All visits will be booked via our Iconic Health Clubs App. Sessions will last 75 minutes with 30 minutes between to ensure no crossover and provide sanitation time.

Yes, we’re confident in our ability to minimise the risk of infection and keep our members safe.

We’ll be implementing enhanced cleaning procedures and adopting stringent social distancing measures to create a safe environment for you to visit.

We are also asking members and staff not to visit the club if they feel unwell or have COVID-19 symptoms, and there will be clear signage to reflect this. We will also be temperature checking our team daily.

Yes, a well-run, clean swimming pool with appropriately treated water using chlorine at internationally accepted levels should provide adequate disinfection to neutralize the SARS-CoV-2 virus, which causes the COVID-19 disease. Our pools are maintained to an extremely high industry standard. We’re confident in our ability to minimise the risk of infection and keep our members safe.

Both staff and members will play a part in creating a clean and safe environment for everyone. Our increased infection prevention procedures include:

Hand sanitising stations: We ask that you sanitise your hands in the entrance on arrival and throughout the gym during your visit.

Disinfectant Spray and Towels: We also ask that you clean any gym equipment before and after use with sanitising spray provided.

Ongoing Cleaning: Both our cleaning and fitness teams will be carrying out a two-stage cleaning process, which involves an initial detergent clean, followed by a disinfectant clean. This will be carried out whist open and throughout our closure periods every 75 minutes.

Increased cleaning hours: Gym equipment will be sanitised on a regular basis throughout the day and the gym will be deep cleaned every night. We’ll also be shortening group exercise classes to allow more time for the studios to be cleaned.

Training: All staff have undertaken cleaning training including COVID-19 Awareness, Infection Prevention and Hand Hygiene.

Protection: We’ve installed plastic shields at reception desks and we’ll be providing PPE for our staff in line with government recommendations.

Social distancing signage: This includes including floor markers indicating where to stand, posters indicating capacity in each area of the gym and, where possible, directional signs indicating one-way systems.

Limits on numbers: To avoid overcrowding, we will limit how many people are allowed in the gym at once. All visits will be booked via our Iconic Health Clubs App. The good news is once you attend your booking your will have no time limit anymore

Smaller classes: Studio capacity will be reduced for group exercise classes to allow for the 2-metre social distancing rule. When you’re waiting for your class, please follow social distancing rules and clear the studio space as quickly as you can when the class has finished.

Shorter classes: Classes will be between 30 and 45 minutes, to allow time for cleaning and to allow members to leave the studio safely.

Less equipment: Some equipment on the gym floor will be unavailable to allow for social distancing.

Fewer lockers: To ensure social distancing. We request that where possible you arrive dressed and leave lockers for pool users as a priority.

According to the World Health Organisation (WHO), people should NOT wear masks when exercising, as masks may reduce the ability to breathe comfortably. In addition sweat can make the mask become wet more quickly which makes it difficult to breathe. The important preventive measure during exercise is to maintain physical distance of 2 meters from others.  All our exercise equipment and studios have been rearranged to allow for safe distancing when exercising in our clubs and our air conditioning units are constantly serviced and supply fresh air from outdoors.

Yes, all our gyms were cleaned and sanitised prior to closure and will receive a further deep clean before reopening. This is a two-stage cleaning process to ensure gyms are clean and disinfected as part of Iconic Health Clubs Infection Prevention policy.

During the closure, all our swimming pools have remained full, filtrated and dosed with the appropriate level of chemicals to ensure they are in the best condition for reopening. Daily checks on the water quality have been completed along with planned maintenance of the pool plant equipment. A full opening procedure has taken place following the guidance from Ireland Active.

Our sites have been visited regularly by our building maintenance teams and we have followed a strict water management regime of regular flushing and turnover of water in our systems, along with temperature monitoring on all our showers and taps. A number of microbiological water tests will be carried out on our water system prior to opening.

Hours may vary slightly per club to allow for booking slots. Updated hours can be found on each clubs website.

Yes, under current government restrictions indoor training is limited to individuals.  We have however put together a Zoom timetable with over 30 classes a week to participate in or try our Outdoor classes at The Dartry Health Club which are open to all our members and can be booked via our mobile app. In addition you now also have access to a huge library of On Demand Les Mills Fitness Classes that you can access via our mobile app.  Try these at home with or without equipment or why not use one of our studios and follow the class on your own device.

Please arrive no more than 5 minutes before your class start time and a member of staff will direct you to a designated area to wait.

Workout gear: Please arrive ready to work out to avoid using the changing room.

Minimal belongings: All you need is your membership card and bank card if you want to make a purchase – contactless payments are preferable.

Full water bottle: Water fountains will be unavailable for hygiene reasons. You can purchase a bottle of water using your contactless card if needed.

Yoga mat: If you’ve booked a yoga or Pilates class we ask that you bring your own mat.

Towel: If you’re using the pool, please bring your own towel. Please do not bring a sweat towel.

Yes, please do arrive ready to workout where possible as the changing rooms have limited capacity.

The changing rooms will be open, but to help us with social distancing, we encourage you to shower and get changed at home if possible.

There will be a limited number of lockers available, so please limit your personal belongings and only use a locker if absolutely necessary.

Unfortunately swimsuit dryers, hair dryers and straighteners will be unavailable.

Towels will be provided where towel hire has been requested however we are asking members not to shower at the club unless swimming.

Please don’t bring sweat towels to the club. This is purely to protect you.

Your membership will restart on 7th June as soon as we reopen and you can start using the club again from that date.

Monthly memberships will resume on the 1st of July 2021.

If you are on a long-term freeze for medical reasons, your membership will still be on hold until your original freeze end date.

Yes, we have extended your membership by the length of time that the club was closed and will email you your new renewal date prior to reopening.

We’ll be offering you the option to continue freezing your membership subject to our terms and conditions (i.e. amendments can be made up to 15th of the month to impact the following month). Please contact us by email to arrange this or for advice.

If you submitted a cancellation request by email directly to your club whilst your club was closed, this will have been actioned and you should have received a response. If not please pop us an email and we will look into this for you.

If you are not cocooning at home, you are more than welcome to visit your club and we look forward to seeing you. Alternatively, you may wish to extend the freeze on your account. If so please do not hesitate to contact us and we will organise this for you.

If you are unable to return to your club, you may wish to freeze your account. Please email our team today for assistance.

Yes, you’ll still be able to benefit from Multi-Club Access within your category as the usual membership category system will apply.

No, unfortunately day passes won’t be accepted for the foreseeable future.

Please try to limit person-to-person contact and be mindful of social distancing. You shouldn’t share equipment without cleaning first. You may need to adapt your training, for example, you won’t be able to share weights.

If you feel sick or have COVID-19 symptoms, stay at home and don’t come to the club. We will also be asking the same of our staff.

If a member or staff member develops symptoms, they will be isolated, transferred to appropriate care and we will then close the area for a deep clean.

Please inform a member of staff.

We are following guidance from the Government to make sure we keep you safe. We will ease restrictions when we have been advised that it is safe to so, and we will of course keep you informed.